Privacy Policy

At Down The Hatch in Liverpool, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.

Information We Collect

We may collect and process the following types of information about you:

  • Personal Information: Name, email address, phone number, and other details provided when you sign up for our newsletter or subscribe to receive marketing communications.

  • Technical Data: IP address, browser type, and version, and other information related to your use of our website.

How We Use Your Information

We use your personal data for the following purposes:

  • Marketing Communications: To send you updates on new offers, promotions, events, and important changes at DTH. We send emails periodically throughout the year to keep you informed.

  • Service Updates: To inform you of changes to our services, including adjustments to opening hours, menu updates, or special events.

  • Analytics: To better understand how visitors interact with our website and improve user experience.

How We Store Your Information

Your personal information is stored securely and accessed only by authorized personnel. We take appropriate technical measures to ensure the security and confidentiality of your data.

Disclosing Information to Others

Other than the disclosures referred to in this notice, we will not disclose any personal information without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime). We will not sell or share your data.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that any inaccurate information is updated.

  • Deletion: Request that your personal information is deleted from our records.

  • Unsubscribe: Opt-out of marketing communications at any time by following the unsubscribe link in any email we send.

Cookie Policy

This Cookie Policy explains how Down The Hatch ("we", "us", or "our") uses cookies and similar technologies when you visit our website. By continuing to browse or use our website, you agree to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites remember information about your visit, making it easier for you to navigate the site and enabling features such as personalized content and targeted advertising.

Types of Cookies We Use

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas of the website.

  • Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us understand and improve how our website functions.

  • Functional Cookies: These cookies allow our website to remember choices you make, such as your language preference or region, and provide enhanced, personalized features.

  • Marketing Cookies: We may use these cookies to deliver relevant content and advertisements tailored to your interests, both on our website and across the internet. They help us measure the effectiveness of our marketing campaigns.

Managing Cookies

You can control and manage cookies in several ways:

  • Browser Settings: Most web browsers allow you to control cookies through their settings. You can usually block or delete cookies if you wish. However, please be aware that disabling cookies may affect the functionality of our website.

  • Opt-Out Tools: Some third parties provide tools to opt-out of data collection through cookies.

Third-Party Cookies

We cannot be responsible for the privacy policies and practices of other websites, apps or services even if you access them using links from our Sites, or during the delivery of our services. We recommend that you check the policy of each site you visit, any apps you use or any third party services that you may register with.

Changes to this notice

We will occasionally update our privacy and cookies notice. We will post a notice of any material changes on our website prior to implementing the changes, and, where appropriate, notify you using any of the contact details we hold for you for this purpose. This may include phone, SMS, e-mail, post or interactive social media. We encourage you to periodically review our notice to be informed of how we use your information.

This privacy and cookies notice was last updated August 2024